Last updated: 23rd March 2024

Privacy Policy

This privacy policy outlines in general terms how Navitas Concepts (Pty) Ltd (“we”, “our” or “us”) protects the privacy of our client’s personal information. At Navitas Concepts (Pty) Ltd we are committed to protecting the privacy and confidentiality of all personal information and maintain the highest level of safeguards to protect this information at our disposal.

Information Collection Procedure

Navitas Concepts (Pty) Ltd , through business practice, collects personal information about you and your practice in a number of ways when you visit our website, utilize our web application or interact with our staff (e.g. via email or phone). This may involve information about your name or contact details along with information relating to your account with us.

When you visit the Navitas | Practice Management website, some information is also automatically collected such as your computers Internet Protocol (IP) address, browser, address of a referring web site and the time/date your visited our site. We treat all this information as personal.

Utilization of Information

All information collected is used to operate our business effectively and improve our business practices and systems. We may use this information for invoicing, identification, verification, service improvement, research and also to contact if required, of upcoming or new products or service to our web application that your may be interested in. If you wish to opt-out of this service please contact us at any time to be removed.

If you do not provide personal information to use then we may not be able to provide you with the highest service level to suit your needs.

Distribution of Information

We will treat all information we collect from you as strictly confidential. Navitas Concepts (Pty) Ltd does not rent, lease nor make available its customer lists or any other information contained in your account to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to Navitas Concepts (Pty) Ltd any personal information that you may have provided to us, or stored in your account, unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.

Navitas Concepts (Pty) Ltd respects the rights and privacy of its customers. Navitas Concepts (Pty) Ltd will not disclose any material uploaded to Navitas | Practice Management’s servers to anyone else without your permission, unless as permitted or required by law; requested and needed for your client’s emergency treatment in exceptional circumstances, or for the prevention of immediate risk of loss of life or serious harm; to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes.

You, as a customer are entirely responsible for maintaining the confidentiality of your personal details, account details and password. Your passwords protect your personal information and you are wholly responsible for any and all activities that occur under your account or in respect of your use of this service. Please advise us immediately if you suspect the security of your password or account has been compromised in any manner.

You agree that the internet is an inherently insecure medium for the transmission of data and intellectual property. At any time, your electronic transmissions from any location to Navitas | Practice Management’s service may be monitored, redirected, or otherwise interfered with by a third party. Navitas | Practice Management has security features in place to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. We restrict access to personal information to our employees, contractors and agents who require that information in order to operate and develop our application and service.

Patient Information

We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to Navitas Concepts (Pty) Ltd any personal information that you may have stored related to a patient.

All communications and data input on Navitas | Practice Management is done over a 256-bit encrypted SSL link. More about SSL here.

Navitas Concepts (Pty) Ltd understands the sensitive nature of patient data. We have a privacy agreement that can be downloaded here. We will gladly sign the document to ensure your data is safe.


We may review and modify this Privacy Policy from time to time. We will inform you via email if we do so.


If you have any questions about this privacy policy or in the way we handle your personal information please contact us at

If you have a complaint about how we handle your personal information, please contact us immediately. We take this very seriously and will respond to you as soon as possible.